At ORÉE, each piece is carefully prepared and packed before shipment. We offer both in-stock products and pre-order products.
1. In-stock items
Items that are currently in stock are normally processed and shipped within 2–5 business days after your order is placed.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.
Delivery times vary depending on the destination and shipping carrier.
2. Pre-order items
Some products or selected variants may be available for Pre-order when they are temporarily out of stock.
Pre-order items are clearly identified as “Pre-order” on the product page.
The current estimated delivery time for our pre-order products is displayed on the product page. For example:
Expected delivery: 3–5 weeks
This is an estimated timeframe and not a guaranteed delivery date. Production, material availability, quality control, shipping conditions, or other circumstances may occasionally cause delays.
We will make reasonable efforts to keep you informed if a significant delay occurs.
3. Orders containing both in-stock and pre-order items
If an order contains both in-stock items and pre-order items, the items will be shipped separately.
- In-stock items will be processed and shipped within the normal processing timeframe.
- Pre-order items will be shipped separately once they are ready.
- You will receive shipping confirmation and tracking information for each shipment where available.
There is no need to wait for the pre-order item for your in-stock items to be shipped.
Please note that placing multiple items in the same order may therefore result in more than one shipment and more than one delivery.
4. Shipping delays
Once an order has been handed over to the shipping carrier, delivery times may be affected by customs clearance, weather, carrier delays, or other circumstances outside our control.
For international orders, the recipient may also be responsible for any applicable customs duties, import taxes, or other local charges unless otherwise stated at checkout.
5. Incorrect shipping information
Please make sure that your shipping address and contact information are correct before completing your order.
If you need to change your shipping address, contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or shipped.